SMS Terms & Conditions

New Britain Veterinary Clinic

These SMS Terms & Conditions explain how New Britain Veterinary Clinic ("we," "our," "NBVC") communicates with you via text messaging and what you consent to when opting in.

1. Program Description

By providing your mobile number and opting into SMS messaging, you agree to receive text messages from New Britain Veterinary Clinic related to:

• Appointment reminders
• Account alerts
• Updates regarding your pet’s care
• Important clinic notifications
• Service or scheduling updates

Message frequency may vary based on your interactions and services.

2. Opt-In Consent

By checking the SMS consent box on our website forms, you acknowledge:

• You are the owner or usual user of the phone number provided
• Message & data rates may apply
• Consent is not required to receive veterinary services
• You agree to receive automated messages from NBVC

3. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP.

Once you opt out, you will no longer receive text messages, though you may continue to receive emails or phone calls.

4. Help Instructions

If you need assistance with SMS messaging, reply HELP or contact us directly at 215-340-0345 or info@nbvets.com.

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. NBVC is not responsible for carrier charges.

6. Information Privacy

We will not sell or share your mobile number with third parties for marketing purposes.

SMS consent data is used only to send clinic-related messages consistent with your opt-in.

7. Carrier Liability

Mobile carriers are not responsible for delayed or undelivered messages.

8. Changes to These Terms

NBVC may update these SMS Terms at any time. Updates will be posted on this page.

9. Contact Information

New Britain Veterinary Clinic
341 West Butler Ave.
New Britain, PA 18901
215-340-0345
info@nbvets.com
www.nbvets.com